Help Desk

Create a new registration token.

Open Registry Editor.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RDInfraAgent.

Select IsRegistered.

In the Value data: entry box, type 0 and select Ok.

Select RegistrationToken.

In the Value data: entry box, paste the registration token from step 1.

Open a PowerShell prompt as an administrator and run the following command to restart the RDAgentBootLoader service:

Restart-Service RDAgentBootLoader

Go back to Registry Editor.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RDInfraAgent.

Verify that IsRegistered is set to 1 and there's nothing in the data column for RegistrationToken.